Microsoft Teams

3 answers

Skype call

Dear Support Team, We are currently unable to reactivate our Skype Dial Call service associated with the number **PII removed**. We would greatly appreciate your assistance in resolving this issue as soon as possible, preferably today.

asked

John Ar 0

answered

Ruwim.B 935 Volunteer Moderator

1 answer

Is anyone aware of training resources on managing breakout rooms and whiteboards in Teams?

Hi everyone, I'm looking for specific training resources (ideally video-based) that explain how to manage breakout rooms in Microsoft Teams. Specifically those that mention how to manage and use whiteboards within each breakout room - something I haven't…

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Laura 0

commented

Vicky-I 695 Microsoft External Staff Moderator

3 answers

Teams camera now rotates even though iPad screen rotation is locked. How do I lock it?

On my iPad, I use Teams to work, and my screen rotation is always locked to prevent rotation as I have to lie down due to disability. Since the update, my camera in Teams doesn’t obey the lock setting on my iPad display, and rotates. This means I now…

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Helen T 0

commented

Helen T 0

1 answer

The logo of the custom Canva app, published in Teams via a link, is not visible in the Teams mobile app

I created a custom app in Power Apps for internal use and published it in Teams via link. Details: Logo/icon: I did not upload a custom logo. I selected the default white background and chose one of the standard Microsoft icons provided in Power Apps. …

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Benjamin Cengic 20

commented

Vicky-I 695 Microsoft External Staff Moderator

1 answer

I CANNOT FIND MY CLASSNOTEBOOK THAT CREATED IN TEAMS. Therefore, I cannot authorize for teacher and student

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HÀO TRẦN 0

answered

Mia - Tr 395 Microsoft External Staff Moderator

0 answers

I cannot reactivate my skype credit. Why?

I've skype credit which i cannot reactivate and i wanna know why and how to reactivate it.

asked

Mariya Sokolova 0

0 answers

Hello, I can't not Add/remove Student or Add/remove Teacher in a Notebook setted up in Teams (Template Teams)

When I try to add or remove Students or Teacher in OneNote Desktop, I was redirected to OneNote Class Notebook. But when I pick Add or Remove Students (or Teacher) I couldn't find my ClassNotebook created in Teams Please help

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HÀO TRẦN 0

1 answer

How to automatically answer Teams calls without swiping or tapping

My mother in law cannot tap or swipe fast enough. Skype could do this, but not Teams, unless you use a third party app (which adds more complexity) Skype could also limit to known contacts, avoiding spam/fraud approaches. Not seen a solution within…

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Jean Harwood 0

answered

DaveM121 753.3K Independent Advisor

0 answers

Can we have a multiple Teams app listings for same app for different regions?

We are building teams bot app and need to provie support for multiple regions (UK, US, and Europe etc), so we are planning to have 3 seperate app listsings in Teams app store. e.g: MyApp (UK), MyApp (US), MyApp (EU) Because based on Teams app guidelines…

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Hasit Parmar 5

edited a comment

VarunTha 14,860 Microsoft External Staff Moderator

1 answer

Co-Pilot - Adding Teams as a source knowledge is not available

Adding Teams as a Knowledge source in Copilot Studio is not available even though it was in GA last June 2025 as per Use Teams chats as knowledge sources | Microsoft Learn. Please confirm if the is a known issue, needs to be configured or some…

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ZTS 40

commented

Rin-L 1,435 Microsoft External Staff Moderator

1 answer

eams Desktop Client Failing to Auto Update‎

We have around 50 users are experiencing with Teams desktop client failing to update, we are seeing two different patterns for this issue. 1. User is able to use teams, but a message is keep displaying that you you team is on older version and needs…

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ABID, Muhammad N 0

commented

Rin-L 1,435 Microsoft External Staff Moderator

1 answer

I can't see all of the groups I manage schedules in teams, how can I do this?

I have two different groups that I manage, I can only see one of the groups schedules from my phone in Shifts. I can see all of them from my desktop computer.

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Theobald, Jerry 0

commented

Rin-L 1,435 Microsoft External Staff Moderator

1 answer

Return of Credit when Skype is closed

When Microsoft cancels Skype, will the company pay back the user’s remaining Skype credit?

asked

Hans Schroder 80

commented

Why 0

1 answer

Can't Access My Microsoft Account – No Option to Select "I don't have any of these" for 2FA

Hello, I'm unable to access my Microsoft account associated with my institute email (student account) because the phone number used for two-factor authentication (2FA) is no longer active. I do know my password, but I cannot complete the identity…

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Harshill Utsav K A 0

answered

Sophie N 1,185 Microsoft External Staff Moderator

1 answer

Use 2 accounts in the same time

Any ideas could allow I use 2 accounts in the same time on laptop? It's so inconvenience when use both laptop and phone. I know the way to switch account, but I really want to know another way. Thanks. Saturn.

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Satan Satan 0

edited an answer

Tina L 965 Microsoft External Staff Moderator

2 answers

Issues Using Skype Credit in Microsoft Teams Dialpad

When accessing the Dialpad feature in the Microsoft Teams app, a redirect occurs to a website with the message “you don't have any active paid product right now.” Despite having Skype credit and having used the Dialpad function without issues a month…

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Gepa 0

accepted

Gepa 0

1 answer

Achievement Codes

I have recently completed the Microsoft Educator academy and Master Microsoft Teams for any learning environment pathways and was wondering how to access my achievement codes?Thank You.

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Mrs Mills 25

commented

Thomas Mengich 0

3 answers

Is there a way to prevent one's activity in Microsoft 365 applications including SharePoint and Outlook from being broadcast in the MS Teams Activity feed?

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Melissa Brown Blaeuer 0

commented

Sophie N 1,185 Microsoft External Staff Moderator

1 answer

I did not recorded the onbording meeting during the meeting can we recorver it somehow

At the time of on-boarding meeting we have missed to record it can we recover it somehow

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Swapna Golder 0

commented

Sophie N 1,185 Microsoft External Staff Moderator

2 answers

Teams Meeting With Specific message.

It would be nice to be able to display a specific message to participants in the lobby waiting to be admitted for a Teams meeting. Also I am looking to be able to display a specific message while live on camera, like a banner at the bottom of the screen…

asked

Lety Ramirez 20

answered

Lety Ramirez 20

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Content

52,915 questions with Microsoft Teams-related tags

Skype call

Is anyone aware of training resources on managing breakout rooms and whiteboards in Teams?

Teams camera now rotates even though iPad screen rotation is locked. How do I lock it?

The logo of the custom Canva app, published in Teams via a link, is not visible in the Teams mobile app

I CANNOT FIND MY CLASSNOTEBOOK THAT CREATED IN TEAMS. Therefore, I cannot authorize for teacher and student

I cannot reactivate my skype credit. Why?

Hello, I can't not Add/remove Student or Add/remove Teacher in a Notebook setted up in Teams (Template Teams)

How to automatically answer Teams calls without swiping or tapping

Can we have a multiple Teams app listings for same app for different regions?

Co-Pilot - Adding Teams as a source knowledge is not available

eams Desktop Client Failing to Auto Update‎

I can't see all of the groups I manage schedules in teams, how can I do this?

Return of Credit when Skype is closed

Can't Access My Microsoft Account – No Option to Select "I don't have any of these" for 2FA

Use 2 accounts in the same time

Issues Using Skype Credit in Microsoft Teams Dialpad

Achievement Codes

Is there a way to prevent one's activity in Microsoft 365 applications including SharePoint and Outlook from being broadcast in the MS Teams Activity feed?

I did not recorded the onbording meeting during the meeting can we recorver it somehow

Teams Meeting With Specific message.