Service centers for in-person support

Microsoft now provides in-person support through service centers in some countries and regions.

Service centers offer enhanced support including professional hardware inspection, troubleshooting, and system recovery. If the service center associates are not able to resolve the issue, they can repair your device (in limited locations) or help facilitate sending it to Microsoft for repair or replacement.

In-person support is currently available in the countries or regions listed below. Select the applicable link for more information. Services might vary per partner, country, or region.

• Australia

• Belgium

• China​​​​​​​

• Japan

• Korea (Seoul only at this time)

• Luxemburg

• Netherlands

• New Zealand

• Spain

• United Kingdom

• United States

If there isn’t an Authorized Service Provider option in your country or region, please visit How to get service or repair for Surface for additional service or repair options.