Forum Discussion
Microsoft is not allowed in the community?
I tried to link to a Microsoft support article in one of my posts, titled "Contact support and provide feedback in new Outlook for Windows". But I got a validation error because of it and could not publish my post. The URL in the validation error message looked broken. See the image below. At the end of it, it said it's "not allowed in the community". "Remove it and try again."
Click on the image for a larger view.
3 Replies
I encountered the same issue while trying to redirect users to the Microsoft Roadmap.
Roadmap: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=&searchterms=413114
Then I received the following error message. I don't know what this means.
Is it possible to create a blog post about the new posting guidelines? Many people and MVPs volunteer to provide support to end users.
#traccreations4e-r25 7/26/2025hi Nullable
You're likely encountering this issue because of automated content moderation or link validation rules in the platform you're posting to-not because Microsoft itself is blocked or disallowed.
Here's what's happening and how you can address it:
Why You're Seeing "Microsoft is not allowed in the community"
This typically happens when:
The platform has link filtering rules, especially to prevent spam or off-topic content.
The Microsoft URL (support.microsoft.com, learn.microsoft.com, etc.) contains special characters that are misinterpreted by the community's validation parser.
The URL is malformed or auto-shortened and not parsed correctly.
Some communities flag commercial or corporate URLs as restricted unless approved.
How to Work Around It
Use Plain Text Instead of Full URL
Instead of pasting the full link, do this:
You can find more information by searching:
"Contact support and provide feedback in new Outlook for Windows site:support.microsoft.com"
Use a Clean Link Format
Avoid long query strings:
Do use:
https://support.microsoft.com/en-us/office/contact-support-and-provide-feedback-in-the-new-outlook-for-windows-1e078ec7-4b91-4b75-bf28-5b0355fe2a36
Try removing everything after the article ID if there's a query string.
Microsoft's support site is blocked by this "platform" (Tech Community, another Microsoft site). But you're telling me that Microsoft itself is not blocked or disallowed. Would you care to explain the difference?... Microsoft is Microsoft, is not allowed on Microsoft site/platform.
The platform has link filtering rules, especially to prevent spam or off-topic content.
The Microsoft URL (support.microsoft.com, learn.microsoft.com, etc.) contains special characters that are misinterpreted by the community's validation parser.
The URL is malformed or auto-shortened and not parsed correctly.
Some communities flag commercial or corporate URLs as restricted unless approved.
Does this look like a spam link to you?
https://support.microsoft.com/en-us/office/contact-support-and-provide-feedback-in-new-outlook-for-windows-4a4bcc80-c71e-4e44-97c1-d0e62452ef4a
Does it look like it "contains special characters that are misinterpreted by the community's validation parser"?
Does it look like the URL is "malformed or auto-shortened" and for that reason "not parsed correctly"?
It's not malformed, it's not auto-shortened (or manually shortened), so if it's not parsed correctly, it's for another reason.
The only reason that applies is that "communities flag commercial or corporate URLs as restricted unless approved". Hence, Microsoft links are not allowed in this Microsoft run community. You can't "work around it". It's the way it is. Unless... operators of this forum change their way and add a permanent exception to the rule.
It's hard to talk about Microsoft support when you can't link to... Microsoft support. What's the point of the forum then? It's useless!
Use Plain Text Instead of Full URL
Yes, I did already. See the link below. This is my original post where the issue was seen. (I hope I can link back to another Microsoft page within the same site/platform. Let's see now.)
https://techcommunity.microsoft.com/discussions/OutlookGeneral/where-is-my-support-button-in-outlook/4433521
You can find more information by searching:
"Contact support and provide feedback in new Outlook for Windows site:support.microsoft.com"
Use a Clean Link Format
Avoid long query strings:
Do use:
https://support.microsoft.com/en-us/office/contact-support-and-provide-feedback-in-the-new-outlook-for-windows-1e078ec7-4b91-4b75-bf28-5b0355fe2a36
Try removing everything after the article ID if there's a query string.
There is no query string after the article ID.
Your quoted title is correct, but your article ID is not and it leads to 404 Not Found.
Wrong ID:
1e078ec7-4b91-4b75-bf28-5b0355fe2a36
Right ID:
4a4bcc80-c71e-4e44-97c1-d0e62452ef4a
I already used the right ID in my original post.
