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johnjjohn's avatar
johnjjohn
Iron Contributor
Jun 23, 2023

Access Denied message when loading godaddy.com

Beginning 6/15/23 I started receiving an error message when attempting to open www.godaddy.com. I've tried different browsers, private/incognito mode, clearing cache/cookies/etc. but the result has been the same. I've tried accessing the site from multiple CPC's and they all produce the same error. When accessing www.godaddy.com from a local managed PC or from personal PC's, there are no errors, and the site is accessible.

 

Any assistance is greatly appreciated.

 

The error is:

 

Access Denied

You don't have permission to access "http://www.godaddy.com/" on this server.

Reference #18.4ead3c17.1687548046.57b4032

enterprise

6 Replies

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  • tbonelu's avatar
    tbonelu
    Copper Contributor
    Jun 27, 2023
    I have also encountered the same situation.

    When connecting to https://www.godaddy.com with my two Azure WVD instances, I received the following response:

    Access Denied
    You don't have permission to access "http://www.godaddy.com/" on this server.

    Reference #18.934ddb17.1687836632.afb74c2
    • johnjjohn's avatar
      johnjjohn
      Iron Contributor
      Jul 11, 2023
      I resolved the issue by opening a ticket with MS. Once the ticket was routed to the "Microsoft W365 Specialist Engineer" team, they quickly resolved the issue and this was the response when asked what the fix was "We have a team that handles this kind of cases and monitors every ip addresses inside cloud pc that are being blocked by websites and whitelist it, these are monitored but sometimes the whitelisting cannot be updated within the day, I am glad that the issue is now resolved."
      • Loekie79's avatar
        Loekie79
        Copper Contributor
        Jun 30, 2025

        HOw do you make such a ticket? I have the exact same issue all of a sudden

  • Reza_Ameri's avatar
    Reza_Ameri
    Bronze Contributor
    Jun 24, 2023
    Are they connected to the same network?
    Are they using the same ISP or IP?
    The blockage might be from the GoDaddy website and I suggest check with their support team too.
    • johnjjohn's avatar
      johnjjohn
      Iron Contributor
      Jun 26, 2023
      Hello Reza. Yes, all are connected to the same network.
      CPC: Windows 365 Enterprise (windows 10 and windows 11)
      Custome image: No
      Network: Microsoft Hosted Network
      Geography: US
      Region: Automatic
      ISP: The ISP Microsoft uses for their: Microsoft Hosted Network
      IP: Different public IP's

      I contacted GoDaddy support twice. Both techs refuse to escalate within their Tech Support structure, and both supplied the same "fix": use a VPN when connecting to http://www.godaddy.com.

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