Know the value of your product/service, be able to communicate your value proposition and don't be afraid to stand behind the pricing set forth by your company!

I've been here and what i constantly do is communicate value, and if discount will be given. I pushes the scope of the work to be more. For example if i'm hired to work on 5 social media designs and the clients are asking for discounts, i gave them 2 options whether to get more social media designs with 5% discount or we stick with the actual price. In their mind they will be getting more with a discount. Always introduce bonus to the conversation too

When a client consistently pushes for lower fees, it's important to **reaffirm the value** you bring rather than just negotiating price. I focus on **communicating the impact of my work**—the quality, reliability, and results they can expect. I also reference the original scope and deliverables to remind them of the agreed-upon terms. If needed, I offer **scaled-down options** or clarify how scope changes affect pricing, reinforcing that reduced cost often means reduced value. Staying polite but firm, I frame it as a **partnership**, not a bargain hunt. This approach maintains respect, sets clear boundaries, and protects the integrity of the relationship.

When a client keeps pushing for lower fees, I come back to value and boundaries. I reaffirm the outcomes we’re delivering and the transformation they’re experiencing—not just the tasks being done. I remind them that the investment reflects not only my expertise, but also the results they’ve already seen or will soon. If needed, I’m open to revisiting the scope—but not compromising the value. I’ve learned that standing firm, respectfully and confidently, often earns more respect than caving in. When you lead with clarity and conviction, the right clients will rise to meet you.

When a client keeps pushing for lower fees, I remind myself of the value we're providing. It's easy to get caught up in the negotiation, but I focus on the long-term relationship and the positive impact we're bringing to their business. This helps reinforce the worth of what we're offering. Additionally, I sometimes suggest a longer-term deal to show them the added value of committing to a more sustained partnership, which can work out better for both sides in the long run.

Clients asking for lower fees is common, but it’s important to hold your ground respectfully. Remind them of the value being delivered, not just the service. A gentle nudge toward the agreed terms can be done by highlighting the time, effort, and results involved. If the conversation keeps circling back to discounts, offer options within the original scope rather than lowering the price. It’s about setting boundaries without losing the relationship—staying firm, yet professional. Respect works both ways, and the right clients will understand that quality comes at a fair cost.

I used to tell my Team "Don't race to the bottom!" When we devalue what we offer it creates a ripple effect across not just your selling Team but within the customer as well. Sometimes we encounter customers who aren't good for our business, and that's ok. I remember someone who used to create informal agreements and have their clients sing them; he would spin it that he didn't want the client to ever feel like our "big company" was taking advantage so he would create this and they would both sign it (probably equal to the old handshake).

By highlighting the benefits of your services and the results attained, you can uphold the terms that were agreed upon. Remind the client of the quality standards and scope that were agreed upon. To safeguard your company, maintain your pricing stance while remaining receptive to negotiations. Prioritize collaboration before price in order to maintain a cordial, long-term connection.