What do you do if EHR software is making your Social Work job harder?

1 Assess the problem

The first step is to identify the exact problem you are facing with your EHR software. Is it too complicated, too slow, too rigid, or too unreliable? Does it lack features that you need, such as custom forms, reports, or integrations? Does it interfere with your workflow, communication, or ethics? Try to pinpoint the source and the impact of the problem, and gather evidence to support your case.

2 Explore the options

Exploring the possible options to solve or mitigate the problem is the next step. Depending on the nature and severity of the problem, you may have various options available, such as requesting changes or updates from your EHR vendor or IT department, switching to a different EHR software that suits your needs better, using complementary tools or software to supplement your EHR software, or reducing your reliance on EHR software and using alternative methods of documentation or communication.

3 Evaluate the pros and cons

When evaluating the pros and cons of each option, it's important to consider the cost, time, and effort involved in implementing each one, as well as the benefits, risks, and trade-offs for your clients, colleagues, and organization. Additionally, you should evaluate the compatibility, usability, and security of each option for your data, devices, and networks. Finally, you should consider the legal, ethical, and professional implications of each option for your practice, standards, and regulations. All of these factors should be weighed against your goals, values, and resources.

4 Choose the best solution

The fourth step is to choose the best solution for your situation, based on your evaluation and judgment. You may need to consult with your supervisor, team, or stakeholders before making a final decision. You may also need to plan and prepare for the transition, implementation, or maintenance of the solution. Be ready to monitor and evaluate the results, and make adjustments if needed.

5 Advocate for your needs

The fifth step is to advocate for your needs and interests as a social worker, and communicate them clearly and respectfully to your EHR vendor, IT department, or organization. Explain the problem, the solution, and the rationale behind your choice, and provide evidence and examples to support your case. Highlight the benefits of the solution for your clients, colleagues, and organization, and address any concerns or objections that may arise. Seek feedback and collaboration, and negotiate for the best possible outcome.