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You're navigating a complex organization with senior stakeholders. How do you communicate effectively?

Effective communication with senior stakeholders in a complex organization is crucial for alignment and decision-making. Here’s how to ensure your message is heard clearly:

  • Understand their priorities: Know what matters most to senior stakeholders to tailor your message accordingly.

  • Be concise and direct: Time is valuable; get to the point quickly and avoid unnecessary details.

  • Follow up consistently: Ensure ongoing communication to maintain alignment and address any concerns promptly.

What strategies have you found effective in managing senior stakeholders?

Senior Stakeholder Management Senior Stakeholder Management

Senior Stakeholder Management

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  3. Senior Stakeholder Management

You're navigating a complex organization with senior stakeholders. How do you communicate effectively?

Effective communication with senior stakeholders in a complex organization is crucial for alignment and decision-making. Here’s how to ensure your message is heard clearly:

  • Understand their priorities: Know what matters most to senior stakeholders to tailor your message accordingly.

  • Be concise and direct: Time is valuable; get to the point quickly and avoid unnecessary details.

  • Follow up consistently: Ensure ongoing communication to maintain alignment and address any concerns promptly.

What strategies have you found effective in managing senior stakeholders?

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Help others by sharing more (125 characters min.)
39 answers
  • Contributor profile photo
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    Tracy Rista ACIPD

    Mediator & HR Consultant ✨ CMC accredited practitioner for Workplace, Civil & Commercial Mediation✨️ Provider of Professional HR Services ✨️Workplace Investigator ✨️Harmony in Conflict 🤝 Amplifying the Human in HR 📣

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    By opening my mouth and coordinating my lips , jaw , tongue and larynx, my brain does the rest ; choosing words and putting them in a logical order 🙃 Oh and right speech principles: Tell the truth. Don't exaggerate. Don't gossip. Use helpful language.

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    8
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    Dr. Belal Mahmoud AlWadi

    Founder and CEO @ Jordanian Association for Entrepreneurship🇯🇴 | Assistant Professor | Public Speaker | Senior consultant | Researcher | Author | Trainer | SMEs Expert | Mentor of 700+ Startups

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    To effectively interact with senior stakeholders, stress clarity and conciseness. Utilize data-driven insights, prioritize essential results, and anticipate their interests and concerns. Prepare to actively listen, change your message in response to feedback, and follow up with succinct summaries to ensure alignment.

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    7
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    Tannaz Parsa

    Human Resources Business Partner | Talent Scout | Experience Architecture (Candidates, Employees, Employers)

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    Senior stakeholders often respond well to data-backed arguments. I would use data to support my points and provide visual aids, like charts or summaries, to make the information easily digestible.

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    6
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    Adv Neo Sephoti

    Former HOD: Dept of Tourism(NW); Former HOD: Dept of Human Settlements (NW)

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    Firstly know what it is you want to convey to your stakeholders. Your information must be factual, truthful &direct. Do not be afraid to say/convey messages that they may not want to hear. If you hide information from them or the truth, it would be more detrimental when it affects the business in the long run. As you convey these, also offer solutions on how things should be done to address the challenges. Do not over promise and under deliver. Give constant updates to ensure that you manage fears/ challenges/ concerns. Make yourself readily available to engage even in one on one sessions to ensure all divisions in the organisation understand how their role affects the desired results. Please note that no stakeholder is small or irrelevant.

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    5
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    Akita Somani

    Partnerships | Scaling businesses | Women in FinTech Powerlist 2024 | ex-Mastercard, Visa, Citi

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    1. Be clear on the outcomes you are trying to drive with this communication for your initiative/work and for the stakeholders you are engaging with. 2. State those outcomes and asks clearly in your communication along with the how and why of getting there, supported by data and insights. 3. Less is more in executive communications. If you can’t land the message in 3-5 pages, you need to reflect and review. Data and additional materials are great for reference and to support a specific line of questioning but do not necessarily need to be presented. 4. Stick to commitments on communications frequency and updates. Make them transparent and relevant

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    3
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    Dr. Abdalla Al Khub (PhD, CBBM)

    Head of Expansion & Network Development @ Ahli Bank | PhD, MSc, CBBM, PMP, TOT, Agile Coach | Banking & FinTech | Digital Services, Expansion, Financial Inclusion, & Business Innovation | Researcher, Trainer & Consultant

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    When navigating a complex issue with a senior stakeholder, focus on clear, concise communication that highlights the key facts and their relevance to strategic goals. Start with a brief overview of the issue, present actionable solutions, and back your points with data or evidence. Actively seek their input, showing respect for their expertise while remaining confident and professional. End by summarizing agreed actions and offering a follow-up to ensure alignment and clarity. This approach fosters trust, demonstrates preparedness, and keeps the conversation focused on achieving resolutions.

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    3
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    Micah P.

    Architect of Adaptive Intelligence | Designing Systems That Elevate the Human Experience

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    Navigating a complex organization with senior stakeholders requires clarity and focus. I rely on a personal framework, S.P.E.E.D., to stay responsive and manage communications without burnout: + Screen: Quickly filter requests to identify if they need immediate attention. + Prioritize: Focus on high-impact tasks that align with strategic goals. + Estimate: Set realistic timelines to manage expectations. + Escalate: Elevate only critical issues to streamline decision-making. + Delegate: Hand off tasks to team members when appropriate. This approach helps me stay clear, consistent, and effective with senior stakeholders. Let me know if it helps you streamline your communications!

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    2
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    Raman Singh, CBAP®

    Practice Lead Business Analysis | Data Integration Specialist | Digital Transformation | CBAP®

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    There is one golden rule "KISS" Keep it simple stupid. - Have a defined data views that your stakeholders need. This will change as the project progresses. Be ready to iterate. - Restrict it to relevant audience. - Communication must be enough to provide the Keep the reader's interested.

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    Ran Shaham

    Senior Director, Business Strategy and Operations

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    There is no magic and no shortcuts. One must build relationships with senior management and become a trusted advisor, then communication becomes more effective.

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    2
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    Vaishali Baluni

    Service Advisory @PwC | Technical Project Manager l Certified Scrum Master | Ex Sunlifer

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    1. Problem statement should be clear if there is any and along with the always come up with multiple solutions. 2. If no issues are there and you are providing the general updates only, pls make sure that we are presenting the updates in no. formats, statistics should be clear.

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