From the course: AI and Data-Driven Decision-Making for HR

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Making $1 million hiring decisions

Making $1 million hiring decisions

Let me tell you another story from long ago. It was 1972, to be exact. This story offers a way to use ROI analysis to drive home the importance of hiring outstanding people. It happened soon after I became the manager of capital budgeting for a large multi-plant manufacturing company. My boss called me when I was in the middle of a rush project, asking me to drop everything and attend an unexpected MBA recruiting event at the University of Michigan. Despite protesting about the need to get a report done that evening for a meeting the next morning with the CEO, he wouldn't let me off the hook. And he said something that still rings true today. There is nothing more important than hiring great people, nothing. Everything else can wait. The validity of the idea can't be disputed, but the message now seems lost in the hustle to fill jobs as quickly as possible with the best person who applies, rather than the best person available. And hiring managers still make instant decisions based on…

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