From the course: How to Design and Deliver Training Programs
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Start your class with an icebreaker
From the course: How to Design and Deliver Training Programs
Start your class with an icebreaker
- Chances are, nearly every training class you've attended has started with some sort of icebreaker. That's because they're helpful tools to make participants feel comfortable and encourage interaction. A really good icebreaker has three characteristics. The first is it connects the participant to the content. So if I'm doing a customer service class, that icebreaker should be something about customer service. The next is it should be appropriate in length. You don't want to take too much time breaking the ice, because that means less time for the rest of your workshop. I generally keep icebreakers to about five minutes for any class less than half a day. Finally, icebreakers should break the ice. The goal is to help participants feel comfortable. So the icebreaker should be simple and non-threatening. Let's take a look at an icebreaker I facilitated for a half-day train-the-trainer workshop. See if you can spot the attributes…
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