From the course: How to Perform Business Analysis in a Virtual Environment
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Virtual context modeling: Do it
From the course: How to Perform Business Analysis in a Virtual Environment
Virtual context modeling: Do it
(gentle music) - Thanks for the time today Ben, I really appreciate you helping me understand our mobile app. It's going to set us up to make some smart decisions moving forward. Especially with our customer focused initiative. So I'm sharing my screen now, so you can see what I'm doing. Let's start with the app. What are the key things the app does today? - Well, it lets people purchase their products. - These products, do they change often? - Yeah, we put in the app, whatever new product the marketing team comes up with. And they're always coming up with more. - So do they send you the details every time they do an update? - No, we just pull whatever's in the current list. - Perfect. Do you know where this list is? - Yeah, it's their CRM system. We just pull product info from the database. - Got it. And those purchases. Does the marketing team handle all those? - I'm not sure. I always hear financial…
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