From the course: Improve Meetings Using Lean Thinking
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The trust factor
From the course: Improve Meetings Using Lean Thinking
The trust factor
- Ever being in a meeting where no one speaks up, ideas feel superficial, and real conversations never seem to happen? The problem isn't a lack of ideas. It's often a lack of trust. With lean principles, time in meetings becomes an investment, not a drain, because everyone trusts each other to focus on continuous improvement by working on the right things. When trust is present, people feel safe to share their true thoughts without fear of conflict, leading to discussions about the issues that matter. Without it, meetings become nothing more than guarded conversations, which, for the most part, are ineffective. The thing is, trust can be a fuzzy, abstract concept, so here are four elements that make up trust. Think about these in regards to yourself and the people you interact with. The first concept is sincerity, which means being honest, saying what you mean, and acting in a way that matches your true intentions. When you're sincere, people feel they can count on you because there's…
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