From the course: Writing Customer Service Emails
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Challenge: Use a template to write a customized reply
From the course: Writing Customer Service Emails
Challenge: Use a template to write a customized reply
(upbeat music) - You've learned a lot about customizing email templates and building rapport with your customers. So I'm going to challenge you to put it all together now. Download the chapter five challenge. You'll see an email from Jason Wilson. Jason wants to market his new business so he is written to ask about the cost to distribute a press release. You'll also see a template to use with your response but as we've learned in this chapter the template is just the starting point. Now, write your response. When you're finished, watch the solution video and I'll show you how I customize the template in my response.
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