Your feedback matters. Whether you're saying thank you, raising a concern, or completing a survey, your experience helps shape real improvements to our services. Surveys help us understand not just what went wrong, but also what went right. From better response times to improving how we communicate with patients, your insights guide meaningful decisions behind the scenes. You can use the feedback section of our website to tell us what we are doing well or where we can improve as a service. Search ‘share your experience NWAS’ online.