Goodwill & AI: Unlocking New Possibilities for Impact

Yesterday, I had the opportunity to participate in the OpenAI Jam for Nonprofits—an energizing and eye-opening event designed to help mission-driven organizations harness the power of artificial intelligence.

Across 10 cities, more than 1,000 nonprofit professionals came together to imagine new ways AI can support our work—from streamlining services to amplifying impact stories to unlocking entirely new levels of connection with the communities we serve.

At Goodwill, our mission is about people first. And what we saw yesterday was a glimpse into how technology, when guided by purpose, can help us do more good, more effectively, and more equitably.

Whether it’s using AI to assist in training, improve job placements, or better understand community needs, the message was clear: AI isn’t the future, it’s the now.

A huge thank you to the incredible OpenAI staff and the volunteers who made this experience possible. Your time, tools, and talent made a lasting impression on the nonprofit sector and inspired us all to think bigger.

I encourage every Goodwill team member—whether you work on the retail floor, in workforce services, or behind the scenes—to stay curious about how we can apply these tools to strengthen our mission.

Let’s keep learning. Let’s keep innovating. Let’s keep serving.

#AIforGood #GoodwillInnovation #OpenAIJam #MissionDrivenTech #ThankYouOpenAI