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Trade up to a new Surface and get SG$200 extra cash back on top of your device’s trade-in value. Learn more

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Microsoft Complete

 Work and play worry-free. For added peace of mind, Microsoft Complete covers your device for mechanical breakdown and accidental damage from handling, including drops, spills, and cracked screens. If something goes wrong, you’re covered by the experts who know your Microsoft products the best, simple as that.

Top benefits

Stay covered, for longer

For added peace of mind, Microsoft Complete gives you extended coverage and technical support so that you can work and play worry-free.

Accidental damage from handling

Accidents happen and that’s okay. Microsoft Complete has you covered for things like drops, spills, and cracked screens.

Microsoft-backed service

Get back up and running quickly with easy service from the experts who know your Microsoft products, empowering you to do more.

Choose one of these options to get Microsoft Complete

A PC gamer plays on his PC using an Xbox controller

Option 1: Add it when you buy a new Surface or Xbox

The easiest way to make sure you’re covered from the get-go is to add Microsoft Complete when you buy a new Surface or Xbox.
A Microsoft Store associate helps a customer set up a Surface device.

Option 2: Contact Microsoft Support

You can also get Microsoft Complete by contacting one of our support service agents who will check your device eligibility.

Buy a new Surface and add Microsoft Complete

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Buy a new Xbox and add Microsoft Complete

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Microsoft Complete Support

Already have Microsoft Complete? We can help with everything from registering your device to coverage status and expert technical support.

Why shop at Microsoft Store

From free shipping and returns to expert support and online workshops, we’re here to help you do more with best-in-class devices, software, games, and resources.

Free next business day shipping

 Purchase before 9:00am to get your order delivered for the very next business day. Enjoy free shipping on all orders, with no minimum purchase required.

Free 60-day returns

Return almost any physical product within 60 days in like-new condition in its original packaging for a full refund. Some exclusions apply.

60-day price protection

Buy now, enjoy price protection for 60 days from your delivery date. If we drop the price of a physical product or you find it lower at an eligible retailer, contact us and we’ll honor a one-time price adjustment. Exclusions apply.

90 days of free support

We’re here to help. Every Surface comes with free technical phone support for the first 90 days after purchase.

For all Protection Plans, please read the Terms and Conditions for the limits of what we will cover and the things that are not covered under the Protection Plan. 

This Protection Plan is classified as a service contract per local regulations.

For protection plan support visit Microsoft Support