Executive SummaryUpdated on Jun 15, 2025
Microsoft Configuration Manager and ManageEngine Patch Manager Plus compete in the patch management category. Microsoft Configuration Manager has an upper hand for larger enterprises due to its extensive integration capabilities, though ManageEngine Patch Manager Plus offers a cost-effective solution for smaller businesses.
Features: Microsoft Configuration Manager is known for its robust reporting tools, scalability for large environments, and integration with other Microsoft services. Additionally, it provides comprehensive patch management and efficient management of thousands of endpoints. ManageEngine Patch Manager Plus offers user-friendly performance and effective patch management across diverse applications, integrating seamlessly with Windows and Linux systems. It also features automated patching and inventory management.
Room for Improvement: Microsoft Configuration Manager could improve its handling of Linux environments, simplify documentation, and reduce setup complexity. It also faces challenges in integrating with non-Microsoft platforms and simplifying patch management. ManageEngine Patch Manager Plus could enhance its reporting tools and user interface to be more intuitive, along with better support for end-user communications and more streamlined patch deployments.
Ease of Deployment and Customer Service: Microsoft Configuration Manager offers multiple deployment modes, including on-premises and hybrid options, suitable for businesses with complex demands but can be challenging to configure. Customer service experiences vary, with professional and responsive support but sometimes slow in solving specific issues. ManageEngine Patch Manager Plus is simpler to deploy, commended for ease of setup and cloud deployment options, ideal for companies with less complicated infrastructures. Users still wish for improved technical support efficiency.
Pricing and ROI: Microsoft Configuration Manager has a relatively high cost due to its comprehensive features and enterprise-level capabilities, with expensive licensing for larger organizations, though it integrates well within Microsoft's ecosystem. ManageEngine Patch Manager Plus offers a more affordable pricing structure with a straightforward licensing model, preferred by users seeking a cost-effective solution without sacrificing essential patch management features. Both products report positive ROI, with increased efficiency and reduced operational costs.
