Enhanced FAQ lookup tool in examples/customer_service app #1063
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seratch
requested changes
Jul 11, 2025
seratch
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This PR is stale because it has been open for 10 days with no activity. |
Added additional keywords and implemented case insensitivity to improve the tool's ability to handle a wider range of user questions.
Co-authored-by: Kazuhiro Sera <seratch@openai.com>
seratch
approved these changes
Aug 11, 2025
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faq_lookup_tool to improve keyword detection and support case-insensitive input.
1. Expanded Keyword Coverage:
2. Case Insensitivity:
This makes the tool more accurate and user-friendly introduce I don't know responses.