Terms of service

Terms & Conditions Of Service

(Last updated 18.11.24)

Welcome to our website. If you continue to browse and use this website, you agree to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern Hinch Distillery’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The terms ‘Hinch Distillery’, ‘Ninth Wave Gin’, ‘Hinch Tours’, ‘Hinch Experiences’, or ‘Hinch Gift Shop’ or ‘us’ or ‘we’ refer to the owner of the website whose registered office is 19 Carryduff Road, Ballynahinch, Co. Down, BT27 6TZ, United Kingdom. Our company registration number is NI640001. The term ‘you’ refers to the user or viewer of our website.

Use of This Website

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you allow cookies to be used, personal information such as recent search data may be stored by us for use by third parties.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It is your responsibility to ensure that any products, services, or information available through this website meet your specific requirements.
  • This website contains material owned by or licensed to us, including but not limited to design, layout, look, appearance, and graphics. Reproduction is prohibited except in accordance with the copyright notice, which forms part of these Terms and Conditions.
  • All trademarks reproduced on this website, which are not the property of or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the linked website(s). We have no responsibility for the content of linked website(s).
  • Your use of this website and any dispute arising from such use is subject to the laws of England, Northern Ireland, Scotland, and Wales.

Hinch Tours & Experiences

As we are a licensed venue, children under the age of 18 must vacate the premises by 9 pm, in accordance with The Licensing (Northern Ireland) Order 1996. Our fully licensed bar is open before and after tours, weddings, conferences, and events, offering local craft beer, spirits, and ciders.

  • Tour Duration:
    • The Distillery Classic & Premium Whiskey Tour lasts approximately 60 minutes, including a tasting.
    • The Gin School Experience lasts approximately 90 minutes, including a tasting.
    • Seasonal tours and their durations will be listed when booking.
  • Age Restrictions:
    • Participants must be over 18 years of age to join the Hinch Distillery Gin School Experience, as this includes a 50cl / 500ml bottle of gin designed during the tour for each participant.
    • The Hinch Distillery Whiskey Tour is open to those under 18 years of age if accompanied by an adult. Minors will be served soft drinks instead of alcoholic spirits during tastings.
    • We reserve the right to request valid photo ID from any guest.
  • Accessibility:
    This is a working distillery with indoor and outdoor areas that may have varying temperatures, smells, and lighting. If you are sensitive to these factors, please inform your guide. The tours require standing/walking for extended periods. If you require special assistance, please inform us in advance or notify your tour guide on the day.
  • General Terms:
    • All sales are final.
    • We reserve the right to refuse entry.
    • Due to maintenance, some areas may be excluded from the tour for health and safety reasons.
    • Free parking is available on-site, but we cannot accommodate overnight parking. Vehicles and contents are left at the owner's risk.
    • Smoking, including e-cigarettes, is prohibited except in designated areas.
    • Luggage may be subject to a security check. Please avoid bringing large bags, rucksacks, or suitcases, as storage facilities are not available. Small personal belongings (e.g., coats, umbrellas, shopping bags) should be carried by yourself during the tour.

Hinch Distillery - 10% Off When You Leave a Review

This offer is available in-store only and applies to customers who have attended a paid Hinch Distillery Whiskey Tour or Hinch Gin School. The discount applies to eligible products at their current selling price.

  1. The offer does not apply to gift cards and cannot be combined with multibuy offers, other discount codes, promotions, or price matches.
  2. The offer applies to full-priced items only.
  3. To redeem, scan the QR code provided and leave a review on Google Reviews or TripAdvisor.
  4. Proof of your review must be presented at the till before payment, either printed or displayed on your phone.
  5. The discount must be applied at the point of sale and cannot be applied retrospectively.
  6. The discount is non-transferable and not exchangeable for cash. Returned items will be refunded at the discounted price. This does not affect your statutory rights.
  7. Hinch Distillery reserves the right to (i) cancel this offer at any time; (ii) cancel or refuse any individual's benefit from it; and (iii) amend these Terms and Conditions, including the end date.

(Dated: 15.10.23)