Forum Discussion
Intune_Support_Team
Aug 06, 2021Bronze Contributor
Steps to resolve Windows 365 Business Cloud PC provisioning issue
We heard from a few customers that your Windows 365 Business Cloud PC provisioning did not work as expected! If you were affected by this issue, we've posted WP275764 on your service health dashboard...
- Aug 06, 2021Just reached out in a private message through this TechCommunity platform to get your ticket number. If service health doesn't show as having an advisory, or a recently posted advisory (check the history) then it's likely due to something else, but regardless, will investigate!
hkusulja
Aug 06, 2021MVP
Thank you for the post.
I have several customer tenants, with purchased Windows 365 Business Cloud PC, and provisioning issue. However, all are using Intune, so this does not apply, also Service Health is showing Healthy for Windows 365 service. Also support ticket opened, but still no response for few days on Severity A / 1 hour SLA for paid support.
Edit: after some time, it showed in service dashboard, but still unsure how to proceed since we do have normally using Intune service..., and support is not answering still
Intune_Support_Team
Aug 06, 2021Bronze Contributor
Just reached out in a private message through this TechCommunity platform to get your ticket number. If service health doesn't show as having an advisory, or a recently posted advisory (check the history) then it's likely due to something else, but regardless, will investigate!