Recent Discussions
Important KPI Update for 1-Day, Non-Certification Aligned Courses
Hi all, please see Mindy's post on the ILT Communications Blog regarding the recent changes to 1-day, non-certification aligned courses. New Course Pages Now Live for 1-Day, Non-Cert-Aligned ILTs | Microsoft Community Hub This update changes the URL for these courses now that they have their own dedicated course pages. If you're using the updated Title Plan URLs then you are set, and no further action is needed. If you are using old or manually composed URLs you may miss out on KPI performance credit moving forward. Please always leverage the Title Plan when creating your URLs. You can find the Title Plan on the ILT Communications Blog.
AWS Marketplace
Hell All - I need some help with an AWS Marketplace "compete" issue. Customer needs to execute a renewal with Snowflake, and prefers to do it via MP to decrement their MACC. They run Snowflake in Azure, AWS and GCP. The customer’s AWS account team let them know that they can transact the entire renewal, for all 3 clouds, on AWS Marketplace. As part of this, AWS will also provide the customer “service credits” and the ability to allocate them across any cloud, and use the credits as they see fit. Is there someone I can speak with?CSP Direct: Margin on Azure Fabric Capacity Reservations missing
We as a CSP Direct Partner do not get any margins on Azure Fabric Capacity Reservations. Is that generally the case, that partners do not get margins on Fabric Reservations? Or are we missing any prerequisites such as certifications, etc.? When we sell Fabric Capacity per as you go, then we get 15% margin ("partner earned credit for services managed").Partner Skilling Update
Partner Skilling Update Upcoming events and initiatives Visit the Partner Skilling Resources page to discover the latest partner skilling event calendars, playbooks, and updates, plus register for training sessions that match your business needs. For a full view of the Microsoft Partner Skilling Calendar, click here. NEW: Access the new Sales Skilling Flyer here. Welcome to the New Skilling Hub We’re excited to share the new Skilling Hub—more than just a platform, it’s a partner-driven experience shaped by your feedback. You asked for: A single access point for role-based learning Clear, guided pathways to specialization and certification A streamlined interface for purposeful, personalized learning We listened. The New Skilling Hub unifies all your GPS skilling resources—Microsoft Titan, LevelUp, SureStep, AI Partner Training Days, in-person regional events, and more—into one centralized experience. With single sign-on and simplified navigation, it’s easier than ever to find and register for training that supports your growth. To get started, please re-register on the platform to unlock full access. Get started Updated GPS Solution Areas You’ll also notice refreshed naming across skilling content to better align with today’s technology landscape: Azure → Cloud and AI Platform Modern Work + Business Applications → AI Business Solutions o When needed: § Modern Work = AI Workforce § Business Applications = AI Business Process Security remains unchanged Skilling spotlight LevelUp Update (NEW) Registering is now simpler than ever. Just use your organization alias — no access code needed. LevelUp puts you in control of your learning journey with self-paced courses available in multiple languages for both Technical and Sales roles. And now, you’ll earn badges as you complete courses to show off your progress. Note: Access may vary depending on program capacity at the time of registration. For questions, reach out to LevelUpHelp@technofocus.com. Ready to grow your skills? Register for LevelUp today! Microsoft Titan Skilling Academy Microsoft Titan Skilling Academy offers immersive learning journeys designed to help you deepen your knowledge and expertise across Microsoft solution areas. Choose the path that best fits your role and earn badges in sales, pre-sales, and technical areas to showcase your skills and accomplishments. Become a Microsoft Titan! Register for Microsoft Titan Skilling Academy today! Microsoft Applied Skills: Create agents in Microsoft Copilot Studio Validate your technical skills and open doors to new possibilities of advancement with Microsoft Applied Skills. Take the assessment Sales & Tech Deal Ready Enhance your sales and tech deal ready capabilities with expert-led training to boost your skills, communicate value, and accelerate the customer journey. Partner Power Hour Webinar Series July 22-23, July 29-30, August 12-13 (IST, PDT) Sales & Tech Deal Ready skilling Cloud and AI Platform Enhance your Azure skills to effectively architect, deploy, and implement cloud and AI solutions, ensuring you are project-ready and can drive customer success. Partner Meetup for Microsoft Azure Weekly - Thursdays 8-9AM (PDT) Accelerate Agentic AI July 21-25 (IST, BST, PDT) Microsoft Fabric Workshops (two tracks) July 22-24 (IST, BST, PDT) AI ready July 29-31 (IST, BST, PDT) Cloud and AI Platform skilling AI Business Solutions Enhance your expertise across AI Workforce and AI Business Process to streamline deployments, helping you become the go-to expert for client projects. Transform support with Dynamics 365 Customer Service & Contact Center July 22, 29 (IST, BST, PDT) Simplify agent development with Copilot Studio July 29-31 (IST, BST, PDT) AI Business Solutions skilling Security Accelerate your path to Security certification to master cybersecurity and threat protection, ensuring you can effectively safeguard modern IT environments. Protect Cloud, AI platforms & Apps with Microsoft Defender for Cloud July 29-31 (IST, BST, PDT) Security skilling GitHub Validate your skills with GitHub Copilot to enhance your expertise and drive success across projects. Access the GitHub Copilot study guide, to help prepare for the exam. GitHub Copilot Certification Partner Meetup for Microsoft Azure Join this community to get invited to a series of weekly webinars designed exclusively for Microsoft Partners. These sessions will provide an opportunity to connect with Microsoft Experts and learn about the latest Azure, Data, and AI Services, features, programs, and technical content. Weekly Thursdays PST/PDT Click here to register GPS Consumption-Led Skilling initiative NEW: Solve critical technical skills gaps in your Delivery teams with just-in-time, live private ILT deployment skilling with access to real-world hands-on-lab experiences. This skilling offering is available for MPL SI partners with a confirmed MSX Opportunity ID anchored GTM Solution Plays. The initiative covers a wide range of Solution plays available in the Partner Project Ready Workshop Catalog. ACTION: Please contact CLE_VTEAM@microsoft.com or your PDM, PTS, PSA and Account Executive to submit your training request. Resources LevelUp for Partners Modular training AskSkilling Subscribe to newsletter Americas – English (EN-US) Americas – Portuguese (PT-BR) Americas – Spanish (ES-MX) Asia – English (EN-SG) Asia – Japanese (JA-JP) Asia – Korean (KO-KR) Asia – Simplified Chinese (ZH-CN) Asia – Traditional Chinese (ZH-TW) EMEA – English (EN-GB)NEWSLETTER: Nonprofit Partner Community Update | August 2025
Welcome to the August Edition of the Nonprofit Partner Community Update — Now Microsoft Elevate! Download the Nonprofit Partner Community Update for August 2025! Formerly known as the Tech for Social Impact (TSI) Community Update, we’re excited to introduce Microsoft Elevate — a new name and renewed focus to better support and amplify your nonprofit impact. This monthly update is designed to keep you informed, inspired, and equipped with the latest tools and opportunities. Here’s what’s in store this month: Welcome to FY26: Introducing Microsoft Elevate Discover what’s ahead and how Elevate will empower your mission. FY26 H1 Partner Brief Key updates and strategic priorities for the first half of the fiscal year. Microsoft AI Tour Explore how AI is transforming the nonprofit sector and how you can get involved. Nonprofit Partner Success Kit A curated set of resources to help you thrive in FY26. Nonprofit Events Calendar Stay connected with upcoming events, trainings, and networking opportunities. Nonprofit Partner Social Media Amplify your voice and engage with the community online.
MSl Redemption codes not reflecting
Hi. I represent a TSP in the EMEA region and for the last 3 weeks of July, we have had several redemption codes on appearing when pulling reports to verify with our attendance and course redemptions. Because of the changes in the support process, we have been hitting one brick wall after the other: The previous way for us to log a support request is no longer available (correct me if I am wrong) I have reviewed this page before I created the support request and this was the link I found for support requests. Nowhere did it say it is MCT only. I have reviewed all the links and an escalation path for this is either hidden so well or not there that I could find Is the TSP forum then the correct escalation path? TSP Community forum
I would like to know how to register a training partner.
I recently registered as a training partner using the "Microsoft Training Services: Partner Organization Onboarding" form. I have a few questions: 1. How long will it take to hear back after submitting the form? 2. Also, what should I do if I don't hear back?
Navigating your marketplace pipeline: What matters most?
In the Microsoft Marketplace, not every deal follows the same path. Some are more likely to succeed through Marketplace channels, while others resonate more with Microsoft sellers. Join Reis Barrie - CEO of Carve Partners, as he shares practical ways to assess and prioritize your pipeline, based on how Carve approaches deal evaluation. You’ll learn how to: Identify which deals are most likely to close via Marketplace Recognize patterns that signal low-probability opportunities Understand what Microsoft sellers tend to focus on—and why it matters Whether you're refining your strategy or just looking to work more efficiently, this conversation is designed to help you make more informed decisions. 📅 August 13th | 10 AM PST | 1 PM EST 🔗 https://events.teams.microsoft.com/event/8f7c7390-1e1f-4c6a-b6ab-b81ad4b97525@b9cefa9a-8ec8-44c3-b562-cd34d6ef80b3 Open to all Marketplace partners—bring your questions and insights!REGISTER: Updated Office Hours–Join us for key updates | Jul 31
We’re excited to invite you to our rescheduled Office Hours! We appreciate your patience as we adjusted the timing to better accommodate everyone and ensure we’re addressing important topics with full transparency and clarity. Topics Covered Clarifying recent system glitch. We’ll share updates on issues that impacted some nonprofit renewals and how we’re honoring all affected licenses. What to expect with grant discontinuation. We’ll walk through the timeline and reinforce our continued commitment to nonprofit partners. Spotlight on the new Microsoft Elevate program. We'll touch on how Microsoft Elevate will be helping nonprofits thrive through new offers and support. Learn more. Live Q&A & discussion. Your feedback matters! We’ll answer your questions and talk through the most common themes we’ve heard. Positive momentum moving forward. We’ll focus on the value of current offerings and what’s coming next to support your mission. Upcoming Office Hours Sessions Register: [EMEA] Thursday, July 31, 2025: 8:00 AM PDT | 11:00 AM EST | 4:00 PM GMT Register: [AEST] Thursday, July 31, 2025: 4:00 PM PDT | 9:00 AM Please join us! We’re looking forward to reconnecting and moving ahead together with positivity, partnership, and purpose!Tech Talks presents: Powerful resources to accelerate Copilot Studio adoption
Join us on Thursday, July 31st at 8am PT as Caroline Camp Powers, Copilot Studio Adoption Lead, Microsoft presents 'Powerful resources to accelerate Copilot Studio adoption'. In this session, we'll explore two powerful resources to accelerate Copilot Studio adoption: the new Copilot Studio Adoption Site, offering tailored guidance for users, developers, IT and leaders; and the Microsoft Scenario Library, featuring 55 new real-world agent scenarios across industries and functions—each with a downloadable architecture card to help you build with confidence. We hope to see you there! Call to Action: Click on the link to save the calendar invite: https://aka.ms/TechTalksInvite View past recordings (sign in required): https://aka.ms/TechTalksRecordingMicrosoft Courseware Authorized Lab Hoster Survey
Hello Training Service Partners, We are gathering information regarding the Authorized Lab Hosters (ALH) you use. Your feedback will help us better understand trends and preferences. Please take a moment to fill out this ALH Survey. Please fill out one survey for each ALH you use. Thank you! Worldwide Learning Course Lab Quality
'DOMAIN IS MISMATCHED' on Employment verification but the domain was correct...
I've been navigating the painful Microsoft vetting and verification process for 6 months in order to enroll in the MAICPP and CSP programs. After being rejected multiple times for Employment verification, I finally received a response to my support request for this issue! The support agent said the reason for my rejection was that the domain on the invoice did not match the domain used on the account. However, it does! The domain that the agent said was used on the invoice isn't even a domain I own. How would I have verified my email to begin with?? I re-uploaded this document, and to nobody's surprise, the verification was denied again. This really isn't good enough. Has anyone else had this issue? Talking to support is like talking to a brick wall. All my details on the invoice are EXACTLY the same as all my info in Partner Center, and the invoice is < 12 months old. See pictures of correspondence below (domains replaced for privacy):Ongoing Partner Verification Issues – I Need Help and Direction
At the end of 2024, I joined forces with a few close colleagues to create a global training company based in the U.S., with the goal of becoming a Microsoft partner focused on bridging the growing global skills gap in tech. As a Brazilian, I took every necessary step to legally establish the company in the United States — from business formation and IRS registration (EIN) to securing a D-U-N-S Number and setting up the domain and operations. Everything was done by the book, with transparency and diligence. On April 11, the company’s EIN was officially issued. I believed the hardest part was over. But what I wasn’t prepared for was the complexity and opacity of the Microsoft Partner verification process. Since May, I’ve been trying to verify the business and my personal identity to officially join the Microsoft Partner Network. I've submitted every required document multiple times — company formation papers, domain ownership proof, D-U-N-S details, IRS registration, and even identity verification via Microsoft Authenticator. To date, I’ve opened six different support tickets. I also reached out to a community manager who helps partners here but unfortunately, nothing has moved forward. The latest ticket was closed with the same response I’ve received multiple times: "We've reviewed your request for verification. Based on the information you have provided to date, we have determined that your organization does not currently meet the requirements to pass verification. We have closed your application. If you decide to reapply, please review the information at http://aka.ms/PartnerVerification..." This message is always the same, vague, generic, and without any actionable feedback on what exactly is missing. To make matters worse, we had to cancel our launch event scheduled for early July, which was to feature several MVPs, MCTs, and other community leaders. Without partner verification, we can’t operate or deliver what we’ve been building for months. What hurts the most is that the company I’ve admired and championed for years, as an MCT and community member — is now the one unintentionally preventing us from moving forward. I’m sharing this here with the hope that someone from the community or Microsoft can help guide or escalate the situation. We’ve done everything by the book, and just want the opportunity to contribute and to help others grow through training and empowerment. Any help or direction would mean a lot. Thank you for your attention Pacifico, Marcelo - Microsoft Certified Trainer & Owner NextGen Skills LLC
Events
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Recent Blogs
- 29 MIN READWe continue to expand the Microsoft AppSource ecosystem. For this volume, 315 new offers successfully met the onboarding criteria and went live. See details of the new offers.Aug 01, 2025
- Improved discoverability, cleaner URLs, and easier access to course details.Aug 01, 2025
