NHS Business Services Authority’s cover photo
NHS Business Services Authority

NHS Business Services Authority

Government Administration

We deliver business service excellence to the NHS to help people live longer, healthier lives.

About us

We're an Arm’s Length Body of the Department of Health and Social Care providing a range of critical central services to NHS organisations, NHS contractors, patients, and the public.

Website
http://www.nhsbsa.nhs.uk
Industry
Government Administration
Company size
1,001-5,000 employees
Headquarters
Newcastle upon Tyne
Type
Government Agency
Founded
2006

Locations

  • Primary

    Stella House

    Goldcrest Way, Newburn Riverside

    Newcastle upon Tyne, NE15 8NY, GB

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  • Greencoat House, 32 St Leonard's Road

    Eastbourne, East Sussex BN21 3UT, GB

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  • Hesketh House, Broadway

    Fleetwood, FY7 8SS, GB

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  • Bridge House, 152 Pilgrim Street

    Newcastle Upon Tyne, NE1 6SN , GB

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  • Northgate Close, Horwich, Bolton

    Middlebrook, BL6 6PQ, GB

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  • Unit 5, Greenfinch Way, Newburn Riverside

    Newcastle upon Tyne, NE15 8NX, GB

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Employees at NHS Business Services Authority

Updates

  • We've released our latest report on dependency-forming medicines. The report focuses on four classes of medicines including opioids, gabapentinoids, benzodiazepines and Z-drugs, with some analysis including antidepressants. Key findings in England in 2024/25: • There were 67 million items for dependency-forming medicines prescribed to an estimated 7 million identified patients. • Opioid drugs were the most prescribed dependency-forming medicines with 39 million items at a cost of £270 million. • The cost of dependency-forming medicines prescribed in England was £366 million. This represents a 53% decrease from 2015/16. • Prescribing of dependency-forming medicines was most prevalent in female patients aged 60 to 64 years, with 422,000 identified patients. • The most deprived areas in England had 57% more identified patients receiving dependency-forming medications than the least deprived areas. Read more: https://lnkd.in/eENAdaXr Read the full report: https://lnkd.in/eyxU3ewv

    • A graphic titled "NHSBSA publishes 2024/25 'dependency-forming medicines' statistics for England," featuring an illustration of a magnifying glass over a computer screen displaying charts.
  • We give all colleagues the opportunity to experience the benefits of volunteering. With 15 hours of volunteering per year, it’s a great way to give back to the communities we serve and improve your own wellbeing. This sort of self-development is just part of the many ways we’re making the NHSBSA the best place any of us have worked. 🙂 Learn more about how this fits into our strategy: https://lnkd.in/eFwCcKPe

    • Two individuals in green t-shirts volunteering with the NHS Business Services Authority, sitting and enjoying time with a small dog at a care home.
  • Three key dispensing datasets have now migrated onto the Open Data Portal (ODP):   • Dispensing doctor and personally administered (PADM) data https://lnkd.in/eZHsdJAh • Dispensing Practices data https://lnkd.in/eVeiT27F • Pharmacy and appliance contractor data https://lnkd.in/erh9yufq Updated monthly, the datasets help to provide a more accessible and comprehensive view of patient care and prescribing impacts. Whether you're a healthcare professional, researcher, or policymaker, these insights can help inform better decisions for patient care.

    • NHS Business Services Authority's Open Data Portal featuring new datasets added, including Dispensing Doctors and Practitioner Prescription (PABDM) Report, and Appliance Contractors reports.
  • 📢 Attention community pharmacy teams in England. The 2025/26 Community Pharmacy Assurance Framework (CPAF) screening questionnaire is now open and must be completed by 11:59pm on Thursday 31 July 2025. You can access the questionnaire via the NHSBSA Manage Your Service portal: https://lnkd.in/ehcc_ESB Completing the CPAF questionnaire helps ensure quality and consistency in pharmacy services, and supports wider efforts to improve patient care and strengthen integrated working across the NHS. Make sure your pharmacy is ready. Don’t leave it to the last minute!

    • Person in a white coat holding a tablet with the text 'CPAF screening questionnaire now open' displayed, in a pharmacy setting. NHS and Business Services Authority logos are visible.
  • Are you a dynamic, passionate security specialist looking for a new challenge? We have an exciting opportunity to join us as a Lead Security Architect to support the national delivery of the Future NHS Workforce Solution. You will be building upon the success of the Electronic Staff Record (ESR), the national HR and payroll system connecting the NHS, which will be rolled out nationally to over 1.9 million NHS colleagues across England and Wales. If you're looking for an opportunity to make a real impact across the NHS at this exciting time of transition, then this could be the role for you. The role is based in Newcastle with hybrid-working available. Connect to a career that makes a difference: https://lnkd.in/gkUGgxrm

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  • Are you a resilient leader with a passion for delivering exceptional customer service and driving operational excellence? We're seeking a strategic Performance Manager to join our team within NHS Pensions, overseeing complex and evolving operational teams and helping shape the delivery of one of Europe's largest public pension schemes. This is a fantastic opportunity to drive innovation, lead transformation, and support the development of an agile, customer-focused service which connects service users to the NHS on a national scale. The role is based in Blackpool with hybrid-working available. Apply now: https://lnkd.in/e4sgmMnd

    • Three individuals with NHS lanyards are gathered around a computer, interacting and smiling in an office setting. Text overlay includes "We're hiring," "NHS Pensions Performance Manager," and "Apply now" along with the NHS website.
  • The NHS 10 Year Health Plan is shifting more care into communities. We support this by ensuring primary care providers like pharmacists and dentists are paid accurately and on time for the care they deliver. Reliable payments, efficient systems. People can access support earlier and closer to home, whether through NHS Healthy Start, prescription services, or digital entitlements. Our services make it easier for communities to stay healthy, keeping care in your neighbourhood rather than in hospital. 🏥🏠

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  • "Volunteering has improved my soft skills and communication with patients, but it's provided more than practical experience. It fulfils my need to help people and gives me experiences I wouldn't get anywhere else." At 45, Scott, formerly a personal trainer, became a physiotherapy student and NHS volunteer, supporting patients in pulmonary rehabilitation and falls prevention at Cambridge Community Services NHS Trust. 📖 Read Scott’s story in full: https://lnkd.in/ejHK4TSz Ready to make a difference whilst developing your skills? 🔎 Discover NHS volunteering opportunities in your area: https://lnkd.in/exUDSeym

    • An individual smiles while seated in a living room with anoverlay that reads "NHS Volunteering - Scott's Story" accompanied by the quote "Volunteering adds much more value to your life than the time it takes away."
  • 🗣️ Join us for an online Meet the Team event on Monday 28 July, 5–6pm to learn more about our Major Projects Manager opportunity. If you have experience managing complex, high-value national programmes and want to make a real difference in the NHS, this is your chance to connect directly with the team. You can also ask questions and hear why the NHSBSA is one of the UK’s Best Big Companies to work for. Reserve your place today: ➡️ https://lnkd.in/eGs-P5yc To find out more about the role: ➡️ https://lnkd.in/ettGCjSD

    • Promotional image for an NHS event featuring two individuals wearing lanyards, walking and conversing. Text overlay invites to meet the Major Projects Manager on July 28, with a call to register at the NHS careers website.

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