North East Ambulance Service’s cover photo
North East Ambulance Service

North East Ambulance Service

Hospitals and Health Care

Newcastle, Newcastle 7,548 followers

If you need medical care please call 111 or use 111 online. If it's a life-threatening emergency, please call 999.

About us

North East Ambulance Service NHS Foundation Trust (NEAS) covers 3,200 square miles across the North East region. It employs more than 2,600 staff and serves a population of 2.7 million people by handling all NHS111 and 999 calls for the region, operating patient transport and ambulance response services, delivering training for communities and commercial audiences and providing medical support cover at events. In 2017/18 the service answered over 1.4 million emergency 999 and NHS 111 calls, responded to 280,00 incidents that resulted in a patient being taken to hospital, treated and discharged 27,000 patients with telephone advice and treated and discharged over 100,000 patients at home. In the same year, clinical crews responded to 126,746 of our highest priority patients within the national targets and scheduled care crews completed almost 580,000 patient transport journeys.

Website
http://www.neas.nhs.uk
Industry
Hospitals and Health Care
Company size
1,001-5,000 employees
Headquarters
Newcastle, Newcastle
Type
Public Company

Locations

Employees at North East Ambulance Service

Updates

  • 🚨 Final call, applications close on 29th July! Join NEAS as a Health Advisor, answering 111 and 999 calls and helping people across the North East when they need it most. You'll be the first point of contact in emergencies, offering support, reassurance and guidance to patients day and night. ✅ No experience needed – just great communication skills and GCSEs or equivalent ✅ Full training provided ✅ Salary: £29,500 - £31,500 (with unsocial hours pay) Be part of a 24/7 life-saving service. Apply by 29th July 👉https://shorturl.at/5rsb2

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  • Not long left to apply! ⏳ Looking for a meaningful NHS career where you can truly make a difference? We're hiring Health Advisors to answer 111 and 999 calls –providing vital support and reassurance when it matters most. You don't need a background in healthcare - we'll give you full training. You just need: 💬 Great communication skills 💡 A calm, compassionate approach 🎓 Minimum of 3 GCSEs (or equivalent experience) Applications close 29th July. Apply now 👉https://shorturl.at/5rsb2

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  • Clinical pathways lead in the south division; Simon Kelly joined NEAS in 2001 and qualified as a paramedic in 2003. Prior to joining the ambulance service, he worked for Durham County Council in social services as a mental health support worker. 💚 After joining NEAS, he worked in a wide variety of roles including advanced technician, paramedic, rapid response paramedic, community paramedic, pathfinder liaison officer and then into the substantive role of clinical pathways leader. 🚑 "Within my current role as the clinical pathways lead, I enjoy being actively involved in service improvement, having the opportunity to work with partner services in the wider health and care system, delivering clinical pathways and alternative care providers training and carrying out face-to-face engagement with operational staff. It means a lot to me when I see a colleague's confidence in making referrals grow after a bit of support (and persuasion) from the Clinical Pathways Team." To find out more visit 👉 https://lnkd.in/efbFQkdw

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  • Be the calm voice in a crisis and help save lives 💪 Join NEAS as a Health Advisor, answering 111 and 999 calls 🚑📞 As the first point of contact for patients in urgent or emergency situations, you'll play a vital role in delivering life-saving care – offering calm, clear support when it matters most. ✅ £29,500 - £31,500 per annum (includes unsocial hours payments) ✅ No experience needed – just strong communication skills and GCSEs (or equivalent) ✅ Full training provided ✅ Flexible shift patterns – including evenings, weekends and bank holidays Apply now and start your journey with NEAS: https://shorturl.at/5rsb2

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  • And the winner of the Chair's Rising Star award is… 🥁🏆 Congratulations to Farhan Shah, winner of the Chair's Rising Star Award at NEAS Awards: In the Spotlight! 🌟 Handling over 600 calls each month, Farhan delivers outstanding patient care with a positivity that inspires everyone around him. When faced with racial abuse from a caller last year, he showed remarkable courage—reporting the incident, raising awareness of racial prejudice, and choosing the route of restorative justice to help create real change and a safer, more inclusive workplace for all colleagues across our service. 👏 Judges praised his bravery, leadership, and unwavering commitment to NEAS values. Read our full NEAS Awards: In the Spotlight 2025 story: https://lnkd.in/eYBnNx9J

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  • And the winner of the second of our Patients' Choice awards is… 🥁🏆 Congratulations to Hope Burrows, Annabel Faulkner, Bobbie Dove, and Lauren Schofield, winners of the Patients' Choice Award at NEAS Awards: In the Spotlight! 🌟 When young patient Hollie stopped breathing after a seizure, the team acted quickly and compassionately, stabilising her at home and ensuring safe transport to hospital. They didn't stop there, returning later to check on Hollie and support her family through a difficult time, showing true care beyond the call of duty. For Hollie's family, this small act of kindness and concern, had a lasting impact on their impression of the ambulance service. 👏 Judges praised their dedication, kindness, and the heart of NEAS in action. Read our full NEAS Awards: In the Spotlight 2025 story: https://lnkd.in/eYBnNx9J

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  • Rob Enser is a duty officer in the North division, working out of the Cramlington station. He joined the East of England Ambulance Service (known as East Anglian Ambulance Service at the time) in 1999. He initially joined the ambulance service as a trainee advanced technician and qualified a year later. Rob gained multiple qualifications prior to joining NEAS which ultimately lead him to qualifying a paramedic in 2004. In late 2005, he left Norfolk and moved to the North East and joined NEAS. Following a period of relief, he settled as a community paramedic in Wooler where he remained in post in 2015. During this time, he was seconded into clinical lead post and then into the clinical team leader post as we see it today. Then in 2024, he was successfully appointed as duty officer for the North division. 💬 He said: "I always wanted to join the Police, however for one reason or another, this didn't happen, and I eventually started considering a career in the Ambulance Service, following in my father's footsteps. I quickly found it to be a very rewarding career, full of ups and downs with lots of opportunities to progress. At the time, the Ambulance Service was undergoing quite radical change which led to the introduction of more opportunities for paramedics instead of just the historic Ambulance, RRV or managerial roles. However, the best thing about the role is that you never know what's around the corner. To find out more visit 👉 https://lnkd.in/efbFQkdw

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  • And the winner of the first of our Patients' Choice awards is… 🥁🏆 Congratulations to Rachel Clark and Gary McKenzie, winners of the Patients' Choice Award at NEAS Awards: In the Spotlight! 🌟 Whilst transporting a patient to James Cook University Hospital in Teesside, they noticed a woman at risk of climbing over railings on a busy flyover and acted quickly and compassionately to prevent a tragedy. Their brave intervention earned praise from witnesses and hospital staff alike, showing dedication that goes above and beyond. 👏 Judges celebrated their courage, care, and true embodiment of NEAS values. Read our full NEAS Awards: In the Spotlight 2025 story: https://lnkd.in/eYBnNx9J

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  • And the winner of the Outstanding Individual: Support Services award is… 🥁🏆 Congratulations to Pauline Hogarth, winner of the Outstanding Individual: Support Services Award at NEAS Awards: In the Spotlight! 🌟 A brilliant project manager and advocate, Pauline expertly led the medical gas supplier transition, ensuring patient safety and smooth operations throughout. As chair of our disability staff network, Able@NEAS, she champions neurodiverse colleagues and drives training to help managers better support their teams, making a real difference across the Trust. 👏 Judges praised her positivity, dedication, and the vital role she plays in strengthening NEAS both operationally and culturally. Read our full NEAS Awards: In the Spotlight 2025 story: https://lnkd.in/eYBnNx9J

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