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North West Ambulance Service NHS Trust
Hospitals and Health Care
Bolton, Greater Manchester 12,243 followers
We deliver urgent and emergency care through 999, 111 and patient transport services.
About us
North West Ambulance Service NHS Trust was established on 1 July 2006 with the merger of the Cumbria, Lancashire, Mersey Regional and Greater Manchester Ambulance Services, the aim being to provide the best possible ambulance and pre-hospital care service to the people of North West England. The Trust works with other partners to develop new ways of delivering emergency and urgent healthcare to the patient. The Trust will seek to minimise unnecessary emergency hospital admissions through the provision of suitable alternative pathways of patient care and by working with our NHS partners. We will strive for patients to receive appropriate care and experience from consistently getting the right response, first time, in time and in the right place. The service covers an area of over 5,400 square miles with a population of over seven million people. The Trust employs over 5,100 staff. Almost 1,000 emergency and non-emergency vehicles operate in the region. Over one million emergency calls are received each year. In the North West, NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
- Website
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http://www.nwas.nhs.uk
External link for North West Ambulance Service NHS Trust
- Industry
- Hospitals and Health Care
- Company size
- 5,001-10,000 employees
- Headquarters
- Bolton, Greater Manchester
- Type
- Public Company
- Founded
- 2006
- Specialties
- NHS, Emergency Service, 111, Patient Transport Service, Resilience, and 999
Locations
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Primary
Get directions
Chorley New Road
Bolton, Greater Manchester BL1 5DD, GB
Employees at North West Ambulance Service NHS Trust
Updates
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Here are some of our amazing colleagues from Greater Manchester who celebrated at our Long Service Awards in Bury recently🥇 Team members were recognised for their outstanding commitment, with service ranging from 20 to 45 years. This year also marked a special milestone, as staff from our contact centres, who support call handling across our services, were awarded the King’s Medal for the first time. This is in recognition of 20 years of dedicated service and exemplary conduct. Congratulations all!💚
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Our North West Ambulance Charity is looking for a digital communications officer. It’s a brand new role for our small but thriving charity. If you are a creative thinker with a passion for storytelling and digital engagement, this opportunity could be for you. Our charity is looking for someone ready to make a real impact. Somebody who can help it connect with new audiences and, ultimately, help save lives. If you: • think outside the box, • love using digital platforms to inspire and engage, • and are motivated by purpose-driven work… …then we want to hear from you! Apply now and join our Charity Team (pictured) to help us make a difference. https://lnkd.in/eQhvmtmd
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Start of a new chapter... A big shout-out to Cohort 24-12 of our Emergency Medical Technician apprentices. They'll now be out and about responding to 999 calls in the North West. 🚑 Clinical Education Practitioner Jacob says, "You have all worked so hard, and I wish you all the very best of luck in your careers, and I am delighted I could be a part of it. Stay safe." Good luck! 💚 #CareersWithHeart
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Seven new pieces of life-saving equipment are about to go into operation in key locations across Lancashire, thanks to a £7,000 funding collaboration between North West Ambulance Charity and Blues And Twos Credit Union. https://lnkd.in/ei_98qrm
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Congratulations to Cumbria Paramedic Simon Walton BSc (Hons) GCGI MCPara TMIET MInstLM, who recently received a prestigious Veterans Covenant Healthcare Alliance (NHS Veteran Aware) merit coin in recognition of his fantastic work supporting veterans. Many of our staff are serving or former armed forces members, or have family members who are, and the coin is given to individuals or teams who have shown extraordinary commitment to removing disadvantage for the armed forces community. Simon spent over 22 years volunteering with the RAF cadets, and over 21 years with the Royal British Legion, where he’s chair of the Appleby and district branch. He’s also vice-chair of our staff Armed Forces Network, where he helps to support our veterans, cadets, and volunteers who work for us, as well take part in and represent us at events like June’s Armed Forces Day and May’s VE80 commemorations. Well done Simon!
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Did you know that assistance dogs can travel on board our ambulances? If you are patient and have an assistance dog, they can travel with us on our patient transport and emergency ambulances. We have recently refreshed our assistance dog guidance, available to all our staff, to help ensure not only our patients but also their assistance dogs are safely secured in our vehicles. Pictured below is Christine, one of our panel members, with her Guide Dog, Ruby. 🦮💚
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Congrats to the control room team involved in the response to the incident following the Liverpool FC parade. Earlier this month, they picked the judges' prize at the Control Room Awards 2025 in conjunction with colleagues from Merseyside Police and Merseyside Fire and Rescue, for their extraordinary teamwork and response to the major incident. Attending the ceremony on behalf of NWAS was Integrated Contact Centre Performance Manager Ryan Stanfield, who was one of the team on duty that day. Head of ICC John Kelly says, “Everyone involved can be rightly proud of this recognition. I’m incredibly pleased, and it's a great reward for the work they do every day, not only during incidents like the one seen after the Liverpool Parade.”
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North West Ambulance Service NHS Trust reposted this
Rated ‘Good’ by the CQC and Ofsted, North West Ambulance Service NHS Trust provides 24 hour, 365 days a year Urgent and Emergency Care to those in need of immediate medical treatment, and where necessary, transport to the most appropriate receiving hospital/centre. This is an outstanding opportunity to join their Trust as the Executive Director of Quality, a critical member of their leadership team. You will be at the forefront of ensuring patient safety as the highest priority whilst shaping the future of their Trust.